Privacy Policy
At Ben N Jack’s Bouncy Castle Company Ltd ( Ben N Jack's), we are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect the data of our customers, site visitors, and service users.
Cookie Usage
Our website uses cookies to enhance your browsing experience and streamline service transactions. These cookies are temporary and do not store personal information. Additionally, third-party tools such as Google Analytics may set cookies in accordance with their own policies.
Data Responsibility
Ben N Jack's ensures the secure handling of your personal information. For any questions or concerns about your data, you can reach us at info@bouncycastlesmanchester.co.uk or you can ring us at: 07973861615
Purpose for Data Collection
We collect personal data to provide our services effectively, including bouncy castle hire, inflatable slide hire, and party packages. The information we collect, such as your name, contact details, and address, is used for operational purposes, tax compliance, and insurance obligations.
Third-Party Data Sharing
We collaborate with trusted third-party services, such as Booking Online Ltd and Go Daddy for managing our website and email communication. These providers may store a copy of your data under their own privacy policies. Any data shared on social media platforms is governed by their respective privacy terms. Rest assured, we do not sell or share your data for marketing purposes.
Legal Data Sharing
We may share your information if required by law in cases such as tax audits, insurance claims, or fraud investigations.
Access to Your Data
Your personal data is accessible only to our data protection officer and authorised staff members. We ensure all data is handled with strict confidentiality.
Data Retention Duration
We retain your personal information for up to five years following your last interaction with us. This is necessary to fulfil tax and insurance obligations. After this period, your data will be anonymised unless you choose to opt-in for continued communications.
Your Rights
1. Viewing Your Data:
You have the right to request a copy of the personal data we hold about you. Upon request, this will be sent to the email address linked to your account.
2. Requesting Data Deletion:
You may request the deletion of your personal data at any time. We will comply unless we are legally obligated to retain specific information, such as for tax or insurance purposes.
3. Managing Marketing Preferences:
You can update your marketing preferences or opt-out of communications by contacting us directly.
Complaints
If you have concerns about our use of your data, you may file a complaint with the Information Commissioners’ Office (ICO), the UK’s regulatory authority for data protection.
Contact Us
For further information about this policy or any data-related inquiries, feel free to reach out to us at info@bouncycastlesmanchester.co.uk or you can ring us at: 07973861615
Your trust is important to us, and we are committed to ensuring your data is handled responsibly and securely.